This website is owned by:- the Raynaud's & Scleroderma Association, charity registration number 326306 and whose company address is:-
Raynaud's & Scleroderma Association
112 Crewe Road
You agree that e-mail can be used as a means of communication.
No contract for the sale of any product will exist between you as the client and the Raynaud's & Scleroderma Association unless and until the Raynaud's & Scleroderma Association agrees acceptance of your order by way of an email confirmation. That order acceptance will be deemed complete and will also be deemed for all purposes to have been effectively communicated to you at the time that the Raynaud's & Scleroderma Association sends the email to you, whether or not you receive the email. The confirmation email will amount to the Raynaud's & Scleroderma Association accepting your offer to buy goods / product from www.raynauds.org.uk
The email will confirm and contain all relevant information concerning your order.
The email confirmation will also link to these Terms and Conditions and may be amended in accordance with the last paragraph of these terms and conditions from time to time.
You must check that the details on the email confirmation are correct as soon as possible and you should print and retain a copy.
The Raynaud's & Scleroderma Association will not pass your personal details on to any third party company or individual.
All the details which you provide to the Raynaud's & Scleroderma Association for the purpose of ordering or purchasing goods you undertake to be correct. The credit card which you are using belongs to you and that you also have sufficient funds to cover the cost of the goods ordered.
If there are any changes required to the personal details which you have supplied it is your responsibility to inform the Raynaud's & Scleroderma Association as soon as possible.
You may also withdraw from your contract at any time after you have received our email confirmation by either:-
* B – When you have received the goods returning them to the Raynaud's & Scleroderma Association unopened / undamaged.
When the Raynaud's & Scleroderma Association receive notification that you wish to withdraw from the order/ contract (in accordance with these terms) any sum debited to the Raynaud's & Scleroderma Association from your credit card for your order will be re-credited to that credit card account as soon as possible and in any event within 30 days of your order. The returned goods must be received back to the Raynaud's & Scleroderma Association in the condition that they were when despatched and delivered to you.
Liability - This Liability section applies only to the extent permitted by law.
The Raynaud's & Scleroderma Association does not accept liability for any errors and omissions and reserve the right to change information, specification and description of the listed products. the Raynaud's & Scleroderma Association will try to correct any errors or omissions as soon as practical after being notified of such items.
To the fullest extent permitted by law, the Raynaud's & Scleroderma Association is providing this web-site and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web-site or the information, content, materials or products included in the site including without limitation warranties of merchantability and fitness for a particular purpose. In addition, the Raynaud's & Scleroderma Association does not represent or warrant that the information accessible via this web-site is accurate, complete or current.
If in the unlikely event that you receive goods which were not what you ordered or which are or defective, or are different to the quantity to that stated on your order form, the Raynaud's & Scleroderma Association shall, at its own option make good any shortage or non-delivery, replace any damaged or defective goods, or refund to you the amount paid for the goods purchased, provided that you have notified the Raynaud's & Scleroderma Association of the problem.
Nothing in this statement affects your statutory rights.
The Raynaud's & Scleroderma Association does not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and / or loss from claims from third parties arising out of the use of the the Raynaud's & Scleroderma Association website or for any products purchased from the Raynaud's & Scleroderma Association.
The Raynaud's and Scleroderma Association will only be liable for the direct loss up to the maximum total value of the product purchased in respect of any claim.
Processing of Orders
Credit and Debit cards are debited at order. All prices include UK VAT sales taxes (where applicable) unless specifically stated.
Every purchase you make will be deemed as performed in the United Kingdom. United Kingdom law will govern every aspect of contractual agreement concerning purchases made from the web-site.
The Raynaud's & Scleroderma Association aim is to arrange despatch of all stock items within 24 to 48 hours on the same business day that your order is received providing it is reaches our sales department by 10 am on that day (this does not include any bank holidays).
Your order may be delayed if the specific item is not in stock. Some items may be unavailable and approximate dates of stock replenishment may be given.
Our standard returns Policy applies to all purchases from the Raynaud's & Scleroderma Association.
Delivery / Title / Risk
The delivery period stated when you will receive your order is approximate. Goods will be sent to the address given by you in your confirmation. Note that some part of the order may be sent on a separate date.
Title to any ordered goods will only pass to you when the Raynaud's & Scleroderma Association has received full payment for the product.
It is a crime to use either a false name or a known invalid credit card to make an order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. The Raynaud's & Scleroderma Association will engage with all the legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our web-site.
The Raynaud's & Scleroderma Association may amend these terms and conditions from time to time, and place the amended or new version on the web-site. All purchases from the date that the amended terms are placed on our web-site onwards will be governed by the new terms.
These terms and conditions shall apply when the Raynaud's & Scleroderma Association accepts your order by emailing confirmation that it has been received. They will supersede any and all other conditions, understandings, commitments, agreements or representation (except fraudulent misrepresentations) relating to your order purchase, whether oral or in writing, and contain the entire agreement between the Raynaud's & Scleroderma Association and you, relating to your purchase.
The Raynaud's & Scleroderma Association advises that you should print off a copy and keep these terms and conditions safe once your order has been accepted by the Raynaud's & Scleroderma Association.
You are advised to fully read (you are responsible for reading) all the information on this web-site. If any terms are invalid or unenforceable, those specific terms will be struck out and the other terms remain.
Any medical information contained on this website should be used for guidance only and is not designed to replace any healthcare professional or doctor who you may be consulting regarding any personal medical condition.
These terms and conditions are subject to the laws and exclusive jurisdiction of the United Kingdom.